Just a quick note about nothing.
The Mrs. and I were just talking about health insurance and
we are still recovering from sticker shock from the available health care
options we qualify for.
Any one that works in the bike industry knows that unless
you are working in the highest echelons of the industry that, as a whole, the
industry does pay that well.
People who work on the front line, meaning shop employees
and a quick look on Salary.com will confirm that.
When we look at the amount of money that the US bike
industry makes per year (roughly the same amount of the GNP of Somalia) I have
to think the reason why there hasn’t been any significant, across the board pay
raises for the majority of front line works is the industry doesn’t want to do
it.
That’s especially true when you consider that some big
players have direct financial ties to some extremely large investment
companies.
A little while ago Bicycling posted an article called 6Cycling Companies That Have Surprising Owners.
What’s not talked about in the article is that Vista Outdoor
(Camelbak) did $2.08 billion in sales in 2015.
Dorel (Cannondale/ Schwinn / GT) is a $3.134 billion dollarcompany.
You get the idea, these are big companies and as a result
they have a lot of clout.
I’m not saying that these companies hire goons to come into
bike shops and threaten to beat up people if they ask for raises (they don’t)
but given that there is a real need to keep labor prices down to an absolute
minimum the amount of margin a shop owner can reasonably make on bikes, goods
and services are also forced downwards too.
As a business you have to keep prices down just to keep a
roof over your head but given the increasing complexity of modern bikes, the
demands of customers that expect excellent customer service, but you’re not
going to be able to retain high quality service technicians and sales people if
they are making subsistence level incomes.
Perhaps the solution is a general acceptance that we as an
industry need to accept the fact that we are no longer selling toys but
expensive, sophisticated, high-tech performance equipment and start charging
accordingly.
Will this shift mean that some people may not be able to
afford some goods and services?
Yes.
Will some shops price themselves outside the reach of their
customers?
Yes.
But that may open up some opportunities for people that specialize
in refurbishing used bikes because goodness knows there’s a need for those
things too.
No one started working in bike shops expecting to take a vow
of poverty but as it stands now that is what you have to do if you want to work
at one.
I'm not an economist but if any one has any better ideas on how to fix this broken industry I'd love to hear it.

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